Call
Business calling
Make and receive calls with your business numbers and extensions from supported desk phones, computers, and smartphones.
What is a cloud business phone system?
It is a complete communications system hosted and managed in the cloud instead of running on proprietary equipment in your office. Planet brings calling and collaboration together while your business keeps its familiar numbers and extensions.
Talk Through Your SetupOne place for the whole conversation.
Move naturally between the ways your team communicates. Start with a message, make a call, open a meeting, or share a screen without building the workday around separate tools.
Calling, messaging, meetings, and sharing work together.
Message
Messaging and presence
Use secure enterprise messaging and see who is available before you call or message a coworker.
Meet
Video and audio meetings
Bring employees and customers together in virtual meetings with video and audio conferencing.
Share
Screen sharing
Share presentations, desktops, screens, and applications without moving the conversation to another platform.
Your business number goes wherever work happens.
Customers reach the same business identity whether an employee answers from a desk phone, PC, Mac, or smartphone. The experience stays consistent even when the workday moves.
Keep your numbers
Bring existing business numbers and extensions to the hosted platform.
One identity across devices
Customers reach the same business identity whether your team answers at a desk, computer, or smartphone.
Built for flexible work
Give office, hybrid, remote, and multi-site teams a consistent way to communicate.
Local Planet support
Work with a regional team that helps plan, launch, and support the system.
You know the workflow. Planet handles the move.
The system is planned around the people, numbers, locations, and call flows already supporting your business.
Map the system
Review users, locations, business numbers, extensions, devices, and existing call flows.
Configure and move
Build the hosted platform around the workflow and coordinate number porting and setup.
Launch with support
Bring the team onto the new system with Planet available for ongoing local support.
Questions about moving business communications to the cloud.
Clear answers about numbers, devices, collaboration tools, calling, locations, and system management.
Can we keep our current phone numbers?
Yes. Planet can keep your existing business phone numbers and extensions when you move to the hosted communications platform.
Do employees need to be in the office to use it?
No. Team members can make and receive business calls from supported desk phones, PCs, Macs, and smartphones.
What collaboration tools are included?
The platform supports enterprise secure messaging, presence, virtual meetings, video and audio conferencing, and presentation, desktop, screen, and application sharing.
Is domestic calling included?
Domestic inbound and outbound calling is included in the monthly user fee. Additional charges may apply for calls to certain international destinations.
Can the system support multiple locations?
Yes. The hosted platform can give users and locations one consistent communications experience without requiring a separate phone system at every office.
Who manages the phone system?
Planet hosts and manages the communications platform, helping your business avoid maintaining a traditional on-site phone system.