No limits
All types of content can be accessed.
Best when no category-level restrictions are needed.HomePass Support
Set the right limits for every person and device.
Use content access in Plume HomePass to choose what a person or device can reach on your home network.
Choose a Filter
Pick the level that fits the person or device.
HomePass uses known domains and content categories to decide what the network allows. Choose the level that matches the amount of filtering you need.
Kid appropriate
Content tagged as not appropriate for kids is filtered and cannot be accessed.
Designed for younger household members and their assigned devices.Teenager friendly
Content tagged as not appropriate for teens is filtered and cannot be accessed.
Broader access with category restrictions still in place.No adult content
Content tagged as adult content cannot be accessed.
Set Up the Restriction
Find who or what you want to control.
Start in HomePass, find the correct person or device, then choose the content access level you want to apply.
01
Sign in
Open the HomePass app and sign in if needed.
02
Open People, then Devices
Tap the People icon in the navigation bar, then tap Devices.
03
Choose the correct zone
Select Home, Guests, or Internet only to find the device you want.
Apply the filter
Choose whether the restriction should follow a person or stay with one device.
Use their HomePass profile.
Open the person’s profile and choose the content access filter. The setting applies to every device assigned to that person.
People → Select person → Content access → Choose filter
Open the device details.
Select the device, open Content access, and choose the filter you want.
People → Devices → Select device → Content access → Choose filter
How assignments affect the restriction
A person’s setting follows assigned devices
Every device assigned to that person receives the same restriction.
An assigned device can affect the person
A content setting placed on an assigned device also applies to that person.
Unassigned devices stay independent
An unassigned device stays independent. Its content access setting applies only to that device.
Blocked Content
The browser may show different errors.
When HomePass blocks a website, the browser does not always display a parental-control message. Any of these messages can mean the restriction is working.
Access to this site is blocked
The requested content is unavailable on this network.
Need a Hand?
Talk to Planet technical support.
We can help with HomePass access, device assignments, and parental-control settings.
More help