Sign in to HomePass
Sign in to the Plume HomePass app if you haven’t already.
HomePass Support
Manage people and their Wi-Fi access in HomePass.
Create a profile for each person in your household, assign their devices, and manage their Wi-Fi settings from one place.
Add a Person
Create their profile, then connect their devices.
Add the person in HomePass, choose the right profile, and assign the devices they use.
Create the profile
Open People
In the navigation bar, tap the People icon to open the People screen.
Create a person
Tap + in the upper-right corner, then tap Create a person.
Add their details
Enter the person’s name and optional email address. You can also tap + to add a photo. Then tap Next.
Choose a profile
Choose Adult, Teen, Restrictive, or Household. You can also customize content access and Guard settings. Tap Done to add the person to the People list.
Manage Existing Profiles
View, update, or remove a person.
Open a person’s profile to review their devices and settings, make changes, or remove them from HomePass.
Start here
Open the person’s profile
Sign in to the HomePass app.
Tap People in the navigation bar.
Select the person whose details you want to manage.
View or edit their details
Review assigned devices, primary device, profile information, and other settings from the person’s details screen.
Use the menu in the upper-right corner, open the profile card, or select one of the links in the card to make changes.
Remove a person
From the person’s details screen, open the menu in the upper-right corner and choose Remove person.
The person is removed from your HomePass People list.
Before you remove them
What happens when you remove someone
Their profile and historical data usage are removed, and devices assigned to them become unassigned. They can still access Wi-Fi if they know the password.
Need a Hand?
Get help with HomePass.
Planet support can help with profile setup, device assignments, and HomePass access.
More resources