Dear Kinex Telecom Customers,
We are excited to welcome you to the Planet Networks family! With our recent acquisition of Kinex Telecom, we are committed to bringing you the fastest and most reliable fiber Internet while continuing the local, personalized service you trust.
Kinex Telecom has been a pillar of connectivity in Farmville and surrounding areas for 22 years, and we are proud to build on that legacy by accelerating our expansion of high-speed fiber broadband across central Virginia. Our mission is to deliver world-class broadband to our community, ensuring blazing-fast speeds, enhanced reliability, and a seamless online experience, whether you’re streaming, working remotely, running a business, or staying connected with loved ones.
What This Means for You
Ultra-Fast Fiber Internet: We are expanding and upgrading the fiber-optic network to provide even faster speeds, supporting high-definition streaming, online gaming, and business operations with lightning-fast performance.
No Hidden Fees: We believe in transparency. No hidden costs or extra fees, just fast, reliable internet with straightforward pricing.
Free Equipment & Whole-Home WiFi: Enjoy cutting-edge routers and WiFi coverage for every corner of your home at no extra cost.
Local Service, Expanded Support: You’ll continue to receive great personalized customer care at our Farmville office and will soon have access to Planet Networks’ 24/7 technical support.
Exciting Referral Rewards: Invite friends and neighbors to join Planet Networks, and you’ll both receive a free month of Internet service when they sign up.
No Email Changes: Your current Kinex email address and account information will remain the same, with no changes needed.
Investing in Your Community
Planet Networks is deeply committed to central Virginia. Our investment means:
- Expanding broadband access to more rural and underserved areas.
- Job creation in customer service, installation, and infrastructure development.
- Strengthening local businesses with enterprise-grade connectivity.
What’s Next?
Your current service will continue uninterrupted, and we’ll be announcing new expansion areas in the months to come. No action is needed right now, but our team is here to help if you have any questions!
Stop by our Farmville office at 717 E 3rd St or call us at (434) 392-4804. You can also visit www.planet.net for more information.
We are honored to continue Kinex’s mission to bring the future of fiber Internet to our community and can’t wait for you to experience the Planet Networks difference.
Thank you for being part of this exciting new chapter. We’re thrilled to serve you!
Robert Boyle
CEO, Planet Networks
www.planet.net
Robert Boyle
CEO, Planet Networks
www.planet.net