Getting connected
Fiber Internet Installation
Ready for a better connection? Here’s what to expect when Planet Networks brings fiber internet to your home.
How is fiber internet installed?
Installation connects your property to our fiber network, brings that connection inside, and gets your equipment ready. The exact process depends on your property and the network available at your address.
-
Check availability and sign up
Start by checking your address. If service is available, choose your plan and follow the steps to arrange installation.
-
Connect your property
Our team determines how to bring fiber from the network to your home. Depending on the location, this may involve an overhead or underground connection. Outdoor work may happen before your indoor installation appointment.
-
Install your equipment
A technician brings the fiber connection inside and installs an optical network terminal, or ONT. This converts the fiber signal into a connection your router and devices can use.
-
Set up your Wi-Fi
Your technician helps set up your router and Wi-Fi network. Equipment placement matters, so we’ll help identify a practical location for coverage throughout your home.
-
Connect and test
Connect your devices using your Wi-Fi name and password, or use Ethernet for a wired connection. Your technician checks the connection before wrapping up the installation.
How long does installation take?
Timing varies by property. Some homes already have a fiber connection in place, while others need additional outdoor work. Connecting the property and setting up your indoor equipment may require separate visits.
Factors that can affect the schedule include:
- Whether fiber has already been brought to your property.
- The distance and route between the network and your home.
- Access to the installation area and equipment location.
- Any additional construction or preparation needed.
- Appointment availability.
Our team will explain the next steps and let you know what access or preparation is needed before your appointment.
Let’s get you connected.
Check your address to see whether Planet Networks fiber internet is available at your home.