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Digital Voice

Everything you need to manage your phone service.

Access voicemail, forward calls, update your PIN, manage call blocking, and use your Digital Voice service from anywhere.

Everyday Features

The things you'll use most often.

Simple instructions for checking voicemail and sending incoming calls to another phone.

Voicemail

Access your voicemail

Check messages directly from your Digital Voice phone.

1

Dial *97

Dial the voicemail access code from your Digital Voice phone.

2

Enter your PIN

Enter your voicemail PIN when prompted.

Call Forwarding

Forward calls to your cell phone

Send incoming calls to your cell phone or another number when you will be away from your Digital Voice phone.

1

Dial *72

Immediately follow *72 with the phone number where you want calls forwarded.

2

Calls are now forwarded

Incoming calls will continue going to that number until forwarding is turned off.

Voicemail Settings

Update your voicemail settings.

Start with the same three steps, then choose whether you want to change your PIN or record a new voicemail greeting.

First

Start here

Open the mailbox options menu before choosing what you want to change.

  1. 1

    Dial *97.

  2. 2

    Enter your PIN and press #.

  3. 3

    Press 0 for mailbox options.

Then choose what you want to change
01

Change your voicemail PIN

Replace your current PIN with a new four-digit number.

  1. 4

    Press 5 to choose Change PIN.

  2. 5

    Enter your new four-digit PIN.

02

Change your voicemail message

Record a new unavailable message for callers who reach your voicemail.

  1. 4

    Press 1 to choose Record Unavailable Message.

  2. 5

    Follow the voice prompts to record and save your new message.

Call Blocking

Block unwanted calls from your phone.

Add or remove blocked numbers directly from the Digital Voice line where you want the setting applied.

01 Block a number
*92 + phone number

Dial *92 followed by the number you want to block.

02 Unblock a number
*93 + phone number

Dial *93 followed by the number you want to remove from your blocked list.

Remote Voicemail

Check voicemail when you’re away from home.

Once remote voicemail access is enabled, you can check messages by calling your Digital Voice number from another phone.

01

Call your Digital Voice number

Use a cell phone or another phone after remote voicemail access has been enabled.

02

Wait for your voicemail greeting

When your voicemail greeting begins playing, press the * key.

03

Enter your PIN

Enter your voicemail PIN as you normally would.