This agreement sets forth the service terms and conditions specific to individual Services contracted by Customer from Planet Networks, Inc. (“PN”). This Agreement is governed by, and incorporated by reference in, the Master Services Agreement between Customer and PN, which is required for this Agreement to be valid. PN will provide Customer with a comprehensive warranty for contracted services provided by PN to Customer. This Service Level Agreement (“Agreement”) defines specific representations and warranties provided to Customer for individual services. The Agreement clearly identifies available recourse to Customer for any specific breaches of the Agreement by PN.